Continuing the mini review series here is the Icreon, company whose manager Sandeep contacted my email several months ago offering SEO services. This review may generalize the bad experience I had with outsourcing SEO.
At the time Icreon had a PR5 site and clients like National Geographic Channel (at least that's what they say on the site) so I accepted the offer and signed a 3 month contract with them.
The price was a bit more then what I was expecting to pay for outsourcing, which on the other hand could mean they mean business. I gave them a fairly easy work of ranking an old site for a number of keywords including the domain name keyword.
Since Icreon was very sure of their ability and insisted on money upfront, I have asked a special clause inserted in the contract, stating if they do not rank 75% of given keywords, the contract ends and the money is refunded. In uncertain field of SEO, this is a way of protecting your investment. They accepted the clause and the work started.
I was receiving regular weekly reports on the site's ranking and after two months I could see that none of the keywords were ranked as planned, and good portion not ranked at all. Sandeep insisted on more time and full three months.
Three months passed, after that a fourth and the situation has not improved significantly. They haven't achieved the goal for any of the keywords and therefore I have invoked the refund clause.
This is when it got bad. I can not really blame them for failing to rank (if anyone guarantees you ranking, run like mad) but I was expecting at least the refund will be honored.
This is when stalling and excuses begun and days of waiting became weeks, and weeks a month. Having in mind that a paypal refund should take couple of minutes and there is nothing preventing them to do so, this move is an obvious act of unprofessionalism and bad business manners.
They are a company rightfully deserving the screaming guy image. Bad, bad!
Other reviews:
- Logicsupport - server administration
- adroitCoders - web development
Continue reading:
- Search Engine Optimization INDIA, does it work?
- Rankpay review – Pay per rank SEO is the way into the future
- adroitCoders Review – Development outsourcing that works
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Hi! My name is Vladimir Prelovac. I am a computer engineer by profession and an adventurer by state of mind.
One Comment
I get so many clients who have had bad SEO experiences; it is really sad. One young couple lost $5,000 to "SEO" scammers "guaranteeing" that they'd be on page 1 of Google. Like you say, if anyone guarantees any such thing, run away. Far away!